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You cannot control the behavior of attachments on mobile devices by using the ActiveSync policy in Exchange Server 2007 Service Pack 1

Article ID:950120
Last Review:July 8, 2008
Revision:1.0

SYMPTOMS

On a computer that is running Microsoft Exchange Server 2007 Service Pack 1, you cannot control the behavior of attachments on mobile devices by using the ActiveSync policy. Even if the policy is disabled, users can still download attachments.

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RESOLUTION

To resolve this problem, download and install Update Rollup 3 for Exchange 2007 SP1. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
949870 (http://support.microsoft.com/kb/949870/) Update Rollup 3 for Exchange 2007 Service Pack 1

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STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

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MORE INFORMATION

After you apply the software update that is described in the "Resolution" section, you can disable the attachment download feature by using the Exchange Management Console. To do this, follow these steps:
1.Open Exchange Management Console.
2.Click Organization Configuration, click Client Access, and then click Exchange ActiveSync Mailbox Policies.
3.Open the property of default policy, and then move to the Sync Settings page.
4.Click to clear the Allow attachments to be downloaded to the device check box.

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APPLIES TO
Microsoft Exchange Server 2007 Service Pack 1, when used with:
  Microsoft Exchange Server 2007 Enterprise Edition
  Microsoft Exchange Server 2007 Standard Edition

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Keywords: 
kbfix kbqfe kbhotfixrollup KB950120

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