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Windows Media Server: New Connections May Be Delayed for 21 Seconds

Article ID: 319907 - View products that this article applies to.

This article was previously published under Q319907

SYMPTOMS

In certain situations, Windows Media Server may delay processing new connections for 21 seconds.

A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem. This fix may receive additional testing. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

(http://support.microsoft.com/default.aspx?scid=fh;en-us;cntactms)

NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The typical support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Download Information

The following file is available for download from the Microsoft Download Center:

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Download the wm319907 package now

(http://download.microsoft.com/download/winmediatech40/update/319907/nt45/en-us/wm319907.exe)

The English version of this fix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

   Date        Time      Version     Size     File name  Operating System
   ----------------------------------------------------------------------
   22-Mar-2002 16:10:22  4.1.0.3860  442,384  Nsum.exe   MS Windows NT 4
   20-Mar-2002 17:33:00  4.1.0.3927  444,944  Nsum.exe   MS Windows 2000

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