Article ID: 823661 - Last Review: December 7, 2006 - Revision: 5.0 Outlook 2002 takes a long time to start and an "Event ID: 10010" error message is logged in the Application event logSYMPTOMSMicrosoft Outlook 2002 may take an unexpectedly long time to
start, and the following error message may be logged in the Application event
log: Event Type: Error Event Source: DCOM Event Category: None Event ID: 10010 Description: The server {E0B8F398-BB08-4298-87F0-34502693902E} did not register with DCOM within the required timeout. RESOLUTIONTo resolve this behavior, reinstall Microsoft Windows
Messenger or reinstall Microsoft MSN Messenger.
For more information about how to obtain the latest version of Windows Messenger, click the following article number to view the article in the Microsoft Knowledge Base:
899283
(http://support.microsoft.com/kb/899283/
)
How to obtain the latest version of Windows Messenger 5.1
The following file is available for download from the Microsoft Download Center:Collapse this image ![]() For more information about how to download Microsoft support files, click the following article number to view the article in the Microsoft Knowledge Base: 119591
(http://support.microsoft.com/kb/119591/
)
How to obtain Microsoft support files from online services
Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help prevent any unauthorized changes to the file.
STATUSMicrosoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section. MORE INFORMATIONThis behavior occurs when the user logs on to a domain. If
the user logs on to the local computer, Outlook opens without
delay. Neither MSN Messenger nor Windows Messenger has to be running for this behavior to occur.
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