Article ID: 896303 - Last Review: December 3, 2007 - Revision: 1.4 BUG: You receive an "Unauthorized: Logon Failed" message when you browse to a Web site that is hosted on a computer where IIS 6.0 is installedOn This PageSYMPTOMSConsider the following scenario: On a computer that is running Microsoft
Internet Information Services 6.0 (IIS), you perform an unattended installation of the FTP Service. You configure the unattended installation of the FTP service to use the PathFTPRoot entry. After the FTP Service has been installed, you try to anonymously access a Web site that is hosted on IIS. When you do this, you receive an error message that is similar to the following: HTTP 401.1 - Unauthorized: Logon
Failed CAUSEThis issue can occur if the password values for the anonymous user are not synchronized with the password values in the MSFTPSVC\AnonymousUserPass key and W3SVC\AnonymousUserPass keys in the
IIS metabase. RESOLUTIONTo resolve this issue, use one of the following
methods: Method 1: Download and install Microsoft Windows Server 2003 Service Pack 1 (SP1)For more information about how to download and install Windows Server 2003 SP1, visit the following Microsoft Web site:http://technet.microsoft.com/en-us/windowsserver/bb463273.aspx (http://technet.microsoft.com/en-us/windowsserver/bb463273.aspx)Method 2: Synchronize the passwordsTo synchronize the password values for the anonymous user to the password values in the MSFTPSVC\AnonymousUserPass and W3SVC\AnonymousUserPass keys in the IIS metabase, follow these steps:
MORE INFORMATIONWhen you perform an unattended installation of the FTP Service and you configure the unattended installation of the FTP service to use the PathFTPRoot entry, the computer assigns the IUSR_ComputerName account a new password. The new password that is assigned to the IUSR_ComputerName account is not synchronized with the password values in the MSFTPSVC\AnonymousUserPass and W3SVC\AnonymousUserPass keys in the
IIS metabase. STATUSMicrosoft has confirmed that this is a bug in the Microsoft
products that are listed in the "Applies to" section.
This bug was corrected in Windows Server 2003
SP1.
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