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Software deployment policies do not work on some Windows Server 2003-based domain controllersArticle ID: 913463 - View products that this article applies to. On This PageSYMPTOMSConsider the following scenario. You are deploying software
to a Microsoft Windows Server 2003-based domain controller by using software
deployment policies.
The software is never deployed. Additionally, the following events appear in
the Userenv log when you start the domain controller: Event 1030 Event Type:
Error Event Type:
Error In this scenario, later background updates of Group Policy succeed. You may also experience the problem even though you are not using software deployment policies. CAUSEThis problem occurs because of an issue in the Userenv.dll
file. RESOLUTIONService pack informationTo resolve this problem, obtain the latest service pack for Windows Server 2003. For more information, click the following article number to view the article in the Microsoft Knowledge Base:889100
(http://support.microsoft.com/kb/889100/
)
How to obtain the latest service pack for Windows Server 2003Hotfix informationA supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix. Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site: http://support.microsoft.com/contactus/?ws=support Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.
(http://support.microsoft.com/contactus/?ws=support)
PrerequisitesYou must have Windows Server 2003 Service Pack 1 (SP1) installed to apply this hotfix.Restart requirementYou must restart your computer after you apply this hotfix.Hotfix replacement informationThis hotfix does not replace any other hotfixes.File informationThe English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.Windows Server 2003, x86-based versionsCollapse this table
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STATUSMicrosoft
has confirmed that this is a problem in the Microsoft products that are listed
in the "Applies to" section. This problem was first corrected in Windows Server 2003 Service Pack 2. MORE INFORMATIONYou also see the following in the Userenv.log file and in
the Netlogon.log file. Userenv.log fileUSERENV(1c4.704) 14:28:04:390 ProcessGPOs: Calling GetGPOInfo for normal policy mode USERENV(1c4.704) 14:28:04:390 GetGPOInfo: ******************************** USERENV(1c4.704) 14:28:04:390 GetGPOInfo: Entering... USERENV(1c4.704) 14:28:04:390 GetMachineToken: AcceptSecurityContext failed with 0x80090304 USERENV(1c4.704) 14:28:04:390 GetGPOInfo: Failed to get the machine token with -2146893052 USERENV(1c4.704) 14:28:04:390 GetGPOInfo: Leaving with 0 USERENV(1c4.704) 14:28:04:390 GetGPOInfo: ******************************** USERENV(1c4.704) 14:28:04:390 ProcessGPOs: GetGPOInfo failed. USERENV(1c4.704) 14:28:04:390 ProcessGPOs: No WMI logging done in this policy cycle. USERENV(1c4.704) 14:28:04:406 ProcessGPOs: Processing failed with error -2146893052. Netlogon.log file01/13 14:28:04 [MISC] DsGetDcName function called: Dom:<downlevel (NetBIOS) domain name> Acct:(null) Flags: DS RET_DNS 01/13 14:28:04 [MAILSLOT] Received ping from <DC name> <primary DNS suffix>. (null) on <Local> 01/13 14:28:04 [MAILSLOT] Returning paused to '<DC name>' since: DS paused 01/13 14:28:04 [MAILSLOT] Ping response 'Sam Pause Response Ex' (null) to \\<DC name> Site: Default-First-Site-Name on <Local> 01/13 14:28:04 [CRITICAL] NetpDcHandlePingResponse: <primary DNS suffix>.: Netlogon is paused on the server. 0x14 01/13 14:28:04 [MISC] NetpDcGetName: <primary DNS suffix>. using cached information 01/13 14:28:04 [MISC] DsGetDcName function returns 0: Dom:<downlevel (NetBIOS) domain name> Acct:(null) Flags: DS RET_DNS 01/13 14:28:04 [SITE] DsrGetSiteName: Returning site name 'Default-First-Site-Name' from local cache. 01/13 14:28:04 [LOGON] SamLogon: Generic logon of <DNS domain name>\(null) from (null) Package:Kerberos Entered 01/13 14:28:04 [LOGON] SamLogon: Generic logon of <DNS domain name>\(null) from (null) Package:Kerberos Returns 0xC00002F5 824684
(http://support.microsoft.com/kb/824684/
)
Description of the standard terminology that is used to describe
Microsoft software updates
842804
(http://support.microsoft.com/kb/842804/
)
A Windows Server 2003-based computer may stop responding when it is resumed from standby and events 1030 and 1058 are logged in the application log of a domain controller
PropertiesArticle ID: 913463 - Last Review: October 9, 2011 - Revision: 3.0 APPLIES TO
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