A minor delay occurs when Windows Vista or Windows Server 2008 resumes from sleep if the hard disk is attached to a secondary ATA port

Article ID: 971390 - View products that this article applies to.
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SYMPTOMS

Consider the following scenario:
  • You have a computer that runs Windows Vista or Windows Server 2008.
  • The computer has multiple SATA ports, and the disk controller is configured in the BIOS to operate in IDE mode.
  • You have a hard disk attached to a SATA port that is exposed as the device 1 (secondary) port.
  • There is no hard disk attached to the device 0 (primary) port of the same channel as the hard drive.
In this scenario, you may experience a delay of several seconds when the computer resumes from sleep. This behavior causes the computer to fail Windows Logo Program requirements for standby resume times.
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RESOLUTION

Hotfix information

Important Windows Vista and Windows Server 2008 hotfixes are included in the same packages. However, only one of these products may be listed on the “Hotfix Request” page. To request the hotfix package that applies to both Windows Vista and Windows Server 2008, just select the product that is listed on the page.

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support
(http://support.microsoft.com/contactus/?ws=support)
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this hotfix on a Windows Vista-based computer, you must have Windows Vista Service Pack 1 or Windows Vista Service Pack 2 installed on the computer. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
935791
(http://support.microsoft.com/kb/935791/ )
How to obtain the latest Windows Vista service pack
No prerequisites are required for Windows Server 2008-based computers.

Restart requirement

You must restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The Global version of this hotfix has the file attributes (or later file attributes) that are listed in the following table.

Windows Vista and Windows Server 2008 file information notes

  • The files that apply to a specific product, SR_Level (RTM, SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table.
    Collapse this tableExpand this table
    VersionProductSR_LevelService branch
    6.0.6000.16xxxWindows VistaRTMGDR
    6.0.6000.20xxxWindows VistaRTMLDR
    6.0.6001.18xxxWindows Vista and Windows Server 2008SP1GDR
    6.0.6001.22xxxWindows Vista and Windows Server 2008SP1LDR
    6.0.6002.18xxxWindows Vista and Windows Server 2008SP2GDR
    6.0.6002.22xxxWindows Vista and Windows Server 2008SP2LDR
  • Service Pack 1 is integrated into Windows Server 2008.
  • The MANIFEST files (.manifest) and MUM files (.mum) installed for each environment are listed separately. MUM and MANIFEST files, and the associated security catalog (.cat) files, are critical to maintaining the state of the updated component. The security catalog files (attributes not listed) are signed with a Microsoft digital signature.
The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
For all supported x86-based versions of Windows Server 2008 and Windows Vista

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File nameFile versionFile sizeDateTimePlatform
Aliide.sys1.2.0.014,40820-May-200913:11x86
Amdide.sys6.0.6001.2243614,92020-May-200913:11x86
Atapi.sys6.0.6001.2243621,08020-May-200913:11x86
Ataport.sys6.0.6001.22436107,60820-May-200913:11x86
Cmdide.sys2.0.7.015,96020-May-200913:11x86
Intelide.sys6.0.6001.2243614,93620-May-200913:11x86
Msahci.sys6.0.6001.2243626,20020-May-200913:11x86
Mshdc.infNot Applicable47,45820-May-200908:13Not Applicable
Pciide.sys6.0.6001.2243613,40020-May-200913:13x86
Pciidex.sys6.0.6001.2243642,07220-May-200913:13x86
Viaide.sys5.1.3790.15016,98420-May-200913:13x86
Aliide.sys1.2.0.014,40820-May-200912:56x86
Amdide.sys6.0.6002.2213914,92020-May-200912:56x86
Atapi.sys6.0.6002.2213921,06420-May-200912:56x86
Ataport.sys6.0.6002.22139107,59220-May-200912:56x86
Cmdide.sys2.0.7.015,92820-May-200912:56x86
Intelide.sys6.0.6002.2213914,90420-May-200912:56x86
Msahci.sys6.0.6002.2213926,16820-May-200912:56x86
Mshdc.infNot Applicable47,58020-May-200908:11Not Applicable
Pciide.sys6.0.6002.2213913,36820-May-200912:57x86
Pciidex.sys6.0.6002.2213942,05620-May-200912:57x86
Viaide.sys5.1.3790.15016,96820-May-200912:57x86
For all supported x64-based versions of Windows Server 2008 and Windows Vista
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Aliide.sys1.2.0.015,43220-May-200913:27x64
Amdide.sys6.0.6001.2243615,43220-May-200913:27x64
Atapi.sys6.0.6001.2243623,62420-May-200913:28x64
Ataport.sys6.0.6001.22436121,92820-May-200913:28x64
Cmdide.sys2.0.7.017,48020-May-200913:27x64
Intelide.sys6.0.6001.2243616,45620-May-200913:27x64
Msahci.sys6.0.6001.2243628,74420-May-200913:28x64
Mshdc.infNot Applicable47,61820-May-200908:14Not Applicable
Pciide.sys6.0.6001.2243613,38420-May-200913:27x64
Pciidex.sys6.0.6001.2243648,20020-May-200913:28x64
Viaide.sys5.1.3790.15017,48020-May-200913:30x64
Aliide.sys1.2.0.015,41620-May-200913:03x64
Amdide.sys6.0.6002.2213915,41620-May-200913:03x64
Atapi.sys6.0.6002.2213923,62420-May-200913:03x64
Ataport.sys6.0.6002.22139121,91220-May-200913:03x64
Cmdide.sys2.0.7.017,48020-May-200913:03x64
Intelide.sys6.0.6002.2213916,45620-May-200913:03x64
Msahci.sys6.0.6002.2213928,74420-May-200913:03x64
Mshdc.infNot Applicable47,74020-May-200908:12Not Applicable
Pciide.sys6.0.6002.2213913,36820-May-200913:03x64
Pciidex.sys6.0.6002.2213948,18420-May-200913:03x64
Viaide.sys5.1.3790.15017,46420-May-200913:04x64
For all supported Itanium-based versions of Windows Server 2008
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Aliide.sys1.2.0.019,03220-May-200913:19IA-64
Atapi.sys6.0.6001.2243644,63220-May-200913:19IA-64
Ataport.sys6.0.6001.22436305,75220-May-200913:19IA-64
Cmdide.sys2.0.7.026,69620-May-200913:19IA-64
Intelide.sys6.0.6001.2243621,08020-May-200913:19IA-64
Msahci.sys6.0.6001.2243660,50420-May-200913:19IA-64
Mshdc.infNot Applicable45,12620-May-200908:12Not Applicable
Pciide.sys6.0.6001.2243618,52020-May-200913:19IA-64
Pciidex.sys6.0.6001.22436108,63220-May-200913:19IA-64
Viaide.sys5.1.3790.15028,23220-May-200913:20IA-64
Aliide.sys1.2.0.019,01620-May-200912:58IA-64
Atapi.sys6.0.6002.2213944,61620-May-200912:58IA-64
Ataport.sys6.0.6002.22139305,73620-May-200912:58IA-64
Cmdide.sys2.0.7.026,69620-May-200912:58IA-64
Intelide.sys6.0.6002.2213921,04820-May-200912:58IA-64
Msahci.sys6.0.6002.2213960,48820-May-200912:58IA-64
Mshdc.infNot Applicable45,24820-May-200908:11Not Applicable
Pciide.sys6.0.6002.2213918,50420-May-200912:58IA-64
Pciidex.sys6.0.6002.22139108,61620-May-200912:58IA-64
Viaide.sys5.1.3790.15028,23220-May-200912:58IA-64
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STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
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MORE INFORMATION

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684
(http://support.microsoft.com/kb/824684/LN/ )
Description of the standard terminology that is used to describe Microsoft software updates
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Additional file information for Windows Server 2008

Additional files for all supported x86-based versions of Windows Server 2008 and Windows Vista

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File nameFile versionFile sizeDateTimePlatform
Package_for_kb971390_client_1~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,36721-May-200907:12Not Applicable
Package_for_kb971390_client_2~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,69421-May-200907:12Not Applicable
Package_for_kb971390_client~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,71321-May-200907:12Not Applicable
Package_for_kb971390_sc_0~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,42121-May-200907:12Not Applicable
Package_for_kb971390_sc_1~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,69021-May-200907:12Not Applicable
Package_for_kb971390_sc~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,70121-May-200907:12Not Applicable
Package_for_kb971390_server_0~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,42521-May-200907:12Not Applicable
Package_for_kb971390_server_1~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,69421-May-200907:12Not Applicable
Package_for_kb971390_server~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,71321-May-200907:12Not Applicable
Package_for_kb971390_winpesrv_0~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,42221-May-200907:12Not Applicable
Package_for_kb971390_winpesrv~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,43021-May-200907:12Not Applicable
X86_mshdc.inf_31bf3856ad364e35_6.0.6001.22436_none_dda75c8f3aba51b8.manifestNot Applicable6,87421-May-200907:43Not Applicable
X86_mshdc.inf_31bf3856ad364e35_6.0.6002.22139_none_df90cf5537ddf2e1.manifestNot Applicable6,87421-May-200907:43Not Applicable

Additional files for all supported x64-based versions of Windows Server 2008 and Windows Vista

Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Amd64_mshdc.inf_31bf3856ad364e35_6.0.6001.22436_none_39c5f812f317c2ee.manifestNot Applicable6,87621-May-200908:29Not Applicable
Amd64_mshdc.inf_31bf3856ad364e35_6.0.6002.22139_none_3baf6ad8f03b6417.manifestNot Applicable6,87621-May-200908:29Not Applicable
Package_for_kb971390_client_1~31bf3856ad364e35~amd64~~6.0.1.0.mumNot Applicable1,37521-May-200907:12Not Applicable
Package_for_kb971390_client_2~31bf3856ad364e35~amd64~~6.0.1.0.mumNot Applicable1,70621-May-200907:12Not Applicable
Package_for_kb971390_client~31bf3856ad364e35~amd64~~6.0.1.0.mumNot Applicable1,72321-May-200907:12Not Applicable
Package_for_kb971390_sc_0~31bf3856ad364e35~amd64~~6.0.1.0.mumNot Applicable1,42921-May-200907:12Not Applicable
Package_for_kb971390_sc_1~31bf3856ad364e35~amd64~~6.0.1.0.mumNot Applicable1,70221-May-200907:12Not Applicable
Package_for_kb971390_sc~31bf3856ad364e35~amd64~~6.0.1.0.mumNot Applicable1,71121-May-200907:12Not Applicable
Package_for_kb971390_server_0~31bf3856ad364e35~amd64~~6.0.1.0.mumNot Applicable1,43321-May-200907:12Not Applicable
Package_for_kb971390_server_1~31bf3856ad364e35~amd64~~6.0.1.0.mumNot Applicable1,70621-May-200907:12Not Applicable
Package_for_kb971390_server~31bf3856ad364e35~amd64~~6.0.1.0.mumNot Applicable1,72321-May-200907:12Not Applicable
Package_for_kb971390_winpesrv_0~31bf3856ad364e35~amd64~~6.0.1.0.mumNot Applicable1,43021-May-200907:12Not Applicable
Package_for_kb971390_winpesrv~31bf3856ad364e35~amd64~~6.0.1.0.mumNot Applicable1,43821-May-200907:12Not Applicable

Additional files for all supported Itanium-based versions of Windows Server 2008

Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Ia64_mshdc.inf_31bf3856ad364e35_6.0.6001.22436_none_dda900853ab85ab4.manifestNot Applicable6,29721-May-200907:12Not Applicable
Ia64_mshdc.inf_31bf3856ad364e35_6.0.6002.22139_none_df92734b37dbfbdd.manifestNot Applicable6,29721-May-200907:12Not Applicable
Package_for_kb971390_sc_0~31bf3856ad364e35~ia64~~6.0.1.0.mumNot Applicable1,42521-May-200907:11Not Applicable
Package_for_kb971390_sc_1~31bf3856ad364e35~ia64~~6.0.1.0.mumNot Applicable1,53021-May-200907:11Not Applicable
Package_for_kb971390_sc~31bf3856ad364e35~ia64~~6.0.1.0.mumNot Applicable1,70621-May-200907:11Not Applicable
Package_for_kb971390_server_0~31bf3856ad364e35~ia64~~6.0.1.0.mumNot Applicable1,42921-May-200907:11Not Applicable
Package_for_kb971390_server_1~31bf3856ad364e35~ia64~~6.0.1.0.mumNot Applicable1,53321-May-200907:11Not Applicable
Package_for_kb971390_server~31bf3856ad364e35~ia64~~6.0.1.0.mumNot Applicable1,71821-May-200907:11Not Applicable
Package_for_kb971390_winpesrv_0~31bf3856ad364e35~ia64~~6.0.1.0.mumNot Applicable1,42621-May-200907:11Not Applicable
Package_for_kb971390_winpesrv~31bf3856ad364e35~ia64~~6.0.1.0.mumNot Applicable1,43421-May-200907:11Not Applicable
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Properties

Article ID: 971390 - Last Review: October 7, 2011 - Revision: 2.0
APPLIES TO
  • Windows Vista Starter
  • Windows Vista Ultimate
  • Windows Vista Home Premium
  • Windows Vista Home Basic
  • Windows Vista Enterprise
  • Windows Vista Business
  • Windows Vista Business 64-bit Edition
  • Windows Vista Ultimate 64-bit Edition
  • Windows Vista Home Premium 64-bit Edition
  • Windows Vista Home Basic 64-bit Edition
  • Windows Vista Enterprise 64-bit Edition
  • Windows Server 2008 Standard
  • Windows Server 2008 Enterprise
  • Windows Server 2008 Datacenter
  • Windows Server 2008 Datacenter without Hyper-V
  • Windows Server 2008 Enterprise without Hyper-V
  • Windows Server 2008 for Itanium-Based Systems
  • Windows Server 2008 Standard without Hyper-V
  • Windows Web Server 2008
Keywords: 
kbautohotfix kbexpertiseinter kbsurveynew kbbug kbfix kbqfe KB971390
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