XCLN: Long Filenames Converted to 8.3 Format

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This article was previously published under Q154128

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SYMPTOMS

When you save more than one file attachment in a message at once, if these attachments are all using long filenames, the files saved are in 8.3 format rather than long filenames.

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WORKAROUND

Save each attachment individually; the long filename will be preserved.

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Microsoft has confirmed this to be a problem in the Microsoft Exchange clients, version 4.0, listed at the beginning of this article. This problem was corrected in Microsoft Exchange Server 4.0 U.S. Service Pack 4. For information on obtaining the service pack, query on the following word in the Microsoft Knowledge Base (without the spaces):

S E R V P A C K

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APPLIES TO

Microsoft Exchange Client 4.0
Microsoft Exchange Client 5.5

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kbbug kbfix kbusage KB154128

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Retired KB Content Disclaimer

This article was written about products for which Microsoft no longer offers support. Therefore, this article is offered "as is" and will no longer be updated.

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