XCLN: Client Cannot Read Project 4.0 Files Sent Through Exchange

Retired KB Content Disclaimer

View products that this article applies to.

This article was previously published under Q158852

Expand all | Collapse all

SYMPTOMS

When you send Project 4.0 Macintosh files using Microsoft Exchange Server, the file creator and type are reset to null, making the file unreadable.

When you try to open the Project 4.0 attachment, the following error message appears:

The document <document name> could not be opened, because the application program that created it could not be found. Could not find a translation extension with appropriate translators.

Back to the top

WORKAROUND

To work around this problem:

Use a file server (such as Windows NT File Services for Macintosh) to share the file and create a Macintosh-accessible volume.

Back to the top

STATUS

Microsoft has confirmed this to be a problem in the Microsoft Exchange Macintosh client version 4.0. This problem was corrected in Microsoft Exchange Server 4.0 U.S. Service Pack 4. For information on obtaining the service pack, query on the following word in the Microsoft Knowledge Base (without the spaces):

S E R V P A C K

Back to the top

APPLIES TO

Microsoft Exchange Client 4.0 for Macintosh
Microsoft Exchange Client 5.0 for Macintosh

Back to the top

kbbug kberrmsg kbfix KB158852

Back to the top

Retired KB Content Disclaimer

This article was written about products for which Microsoft no longer offers support. Therefore, this article is offered "as is" and will no longer be updated.

Back to the top