XCLN: Scanpst Fails to Detect and Fix File Truncation Corruption

Retired KB Content Disclaimer

View products that this article applies to.

This article was previously published under Q164470

Expand all | Collapse all

SYMPTOMS

The Scanpst.exe utility of Microsoft Exchange Client fails to detect and fix a file truncation corruption where the only blocks in the truncation were orphans. This leaves the PST file as unusable because the PST provider will not connect to a PST file with this type of corruption.

STATUS

Microsoft has confirmed this to be a problem in the Microsoft Exchange clients, version 4.0, listed at the beginning of this article. This problem was corrected in Microsoft Exchange Server 4.0 U.S. Service Pack 4. For information on obtaining the service pack, query on the following word in the Microsoft Knowledge Base (without the spaces):

S E R V P A C K

APPLIES TO

Microsoft Exchange Client 5.5
Microsoft Exchange Client 4.0

Back to the top

kbbug kbfix kbusage KB164470

Retired KB Content Disclaimer

This article was written about products for which Microsoft no longer offers support. Therefore, this article is offered "as is" and will no longer be updated.

Back to the top