Article ID: 195901 - View products that this article applies to.
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NOTE: These procedures only apply if you have installed Outlook with the Corporate Workgroup/Other option. This option allows you to use Messaging Application Programming Interface (MAPI) services. To determine your installation type, on the Help Menu click About Microsoft Outlook. In About Microsoft Outlook you should see "Corporate" if you have the Corporate Workgroup installation.
Microsoft Outlook does not automatically record faxes in the Journal. However, you can simulate this using an e-mail message.
To use an e-mail message to record a fax in the Journal, follow these steps:
For more information about journaling, click Microsoft Outlook Help on the Help menu, type "Journal" in the Office Assistant or the Answer Wizard, and then click Search to view the topics returned.