Syscred.exe Tool Does Not Function After Windows 2000 Upgrade

After you upgrade your Packard Bell from Microsoft Windows 98 to Windows 2000, you may receive the following error message when you run the Packard Bell System Credentials (Syscred.exe) tool:

The Syscred.exe tool is attempting to gain direct access to the computer's hardware to display information about the computer. Windows 2000 does not provide support for programs that query the computer's hardware directly.

To work around this issue, you can run the System Properties tool to display or change information regarding the hardware installed on your computer. To use this tool, follow these steps:

1. Click Start, point to Settings, click Control Panel, and the double-click System.
2. On the Hardware tab, click Device Manager.

This behavior is by design.

You may want to contact Packard Bell Technical Support for information about the Syscred.exe tool or visit the following Packard Bell Web site: