Article ID: 228012 - Last Review: February 26, 2007 - Revision: 3.2

PCTel V.90 K56 Hex HSP PNP Modem Does Not Work After Installing Windows 2000

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This article was previously published under Q228012
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SYMPTOMS

After you install Windows 2000, your PCTel V.90 K56 Hex HSP PNP modem may not function. The modem appears as an unknown device in Device Manager.
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CAUSE

This modem requires an updated driver to work with Windows 2000.
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RESOLUTION

Please contact the modem's manufacturer to inquire about obtaining an updated driver for use with Windows 2000.
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APPLIES TO
  • Microsoft Windows 2000 Server
  • Microsoft Windows 2000 Advanced Server
  • Microsoft Windows 2000 Professional Edition
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Keywords: 
kbhardware kbprb KB228012
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