Proxy-Related Error Messages Using Windows Media Player

Article translations Article translations
Article ID: 231741 - View products that this article applies to.
This article was previously published under Q231741
Expand all | Collapse all

SYMPTOMS

When you attempt to open an audio file using Windows Media Player, you may receive one or more of the following error messages:

  • The operation timed out, possibly due to network problems. (Error=C00D0013)
  • Media Player cannot find: http://Web address Please verify that the path and filename are correct.
  • Media Player cannot open: http://Web address Please verify that the path and filename are correct and try again.
  • Media Player cannot open: http://Web address Please verify that the path and filename are correct and try again. (Error=C00D0006)

CAUSE

This issue can occur for either of the following reasons:
  • Your proxy settings are configured incorrectly.
  • The HTTP settings in Windows Media Player have been changed after you installed Windows Media Player.

RESOLUTION

To resolve this issue, verify your proxy settings are configured correctly, and verify your HTTP transport settings in Windows Media Player. To do this, follow these steps:

  1. In Media Player, click Options on the View menu, and then click the Advanced tab.
  2. Click Streaming Media (Windows Media), and then click Change.
  3. Under Protocols, click the appropriate configuration under the HTTP check box. If you click Use proxy, then you can click Configure Proxy Settings to change your proxy settings. If you do not know the correct proxy settings for your network, contact your network administrator and ask for the proxy hostname and port number.

Properties

Article ID: 231741 - Last Review: August 29, 2001 - Revision: 1.0
APPLIES TO
  • Microsoft Windows Media Player 6.0
Keywords: 
kbenv kberrmsg kbnetwork kbprb KB231741
Retired KB Content Disclaimer
This article was written about products for which Microsoft no longer offers support. Therefore, this article is offered "as is" and will no longer be updated.

Give Feedback

 

Contact us for more help

Contact us for more help
Connect with Answer Desk for expert help.
Get more support from smallbusiness.support.microsoft.com