XADM: Cannot Install Exchange System Manager When Logged On as a User

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This article was previously published under Q237405

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SYMPTOMS

When you try to install the Microsoft Exchange 2000 Server System Manager Microsoft Management Console (MMC) snap-in when you are logged on as a user, Setup fails with the following error messages:

Access Denied:
See PT_mgr_install-error_as_Rockow.bmp

-and-

RegSrv32.exe failed with <5> = Access denied
See PT_mgr_install-error_as_Rockow2.bmp

-and-

Error processing admin.ins
See PT_mgr_install-error_as_Rockow3.bmp

The installation of the Exchange System Manager extends the display specifiers in Active Directory.

NOTE: This is not the same as extending the schema.

When you install Exchange System Manager, you must be logged on with permissions to write to the Active Directory Configuration container.