Article ID: 239411 - Last Review: January 25, 2007 - Revision: 2.2

Works Suite: Unable to Import Address from the Windows Address Book

This article was previously published under Q239411
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SYMPTOMS

When you create a single envelope or mailing label document in Microsoft Works Suite, you are unable to import an address from the Microsoft Windows Address Book.

CAUSE

This behavior occurs because Microsoft Word 2000, which is the word processor included in Works Suite, does not recognize the format for entering addresses used by the Windows Address Book.

RESOLUTION

To work around this issue, manually type the addresses on each envelope or mailing label.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

APPLIES TO
  • Microsoft Works Suite 2000
  • Microsoft Works Suite 2001
Keywords: 
kbaddin kbbug kbinterop kbpending KB239411
Retired KB ArticleRetired KB Content Disclaimer
This article was written about products for which Microsoft no longer offers support. Therefore, this article is offered "as is" and will no longer be updated.
 

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