Article ID: 279023 - Last Review: May 20, 2003 - Revision: 2.0

OL2000: Dr. Watson Error Message When You Use the Signature Picker

This article was previously published under Q279023
Expand all | Collapse all

SYMPTOMS

When you click the Signature Picker list to select a signature in Outlook, you may receive a Dr. Watson error message.

CAUSE

This behavior occurs because the Comctl32.dll file is missing some of the required Component Object Model (COM) components for drop-down boxes.

RESOLUTION

The Comctl32.dll file that is missing the COM components is part of Internet Explorer installation. To resolve this behavior, update your version of Internet Explorer 5 to Internet Explorer 5.01 Service Pack 1 (SP1) or to Internet Explorer 5.5.

APPLIES TO
  • Microsoft Windows 2000 Professional Edition
  • Microsoft Outlook 2000 Standard Edition
Keywords: 
kbprb KB279023
 

Article Translations

 

Related Support Centers