Drive List Does Not Show All Available Drives

When you click Start, point to Settings, click Control Panel, double-click Fonts, and then click Install New Fonts on the File menu, the Drives box in the Add Fonts dialog box may show only drive C.

The Drives box is a common controls list box. Calls are made to the shell and OLE to enumerate the drives. However, the options for networking are not configured as expected.

To resolve this issue:

1. Right-click My Network Places on the desktop, and then click Properties.
2. Right-click Local Area Network, and then click Properties.
3. Remove and reinstall the Client for Microsoft Networks client.

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.