Article ID: 282630 - View products that this article applies to.
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When do a mail merge in Microsoft Word and you use a Microsoft Outlook Personal Address Book (PAB) as the data source, duplicate entries from your Contacts list are displayed rather than items in the PAB.
To work around this issue and get your contacts from the PAB, follow these steps:
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.