Domain Controller Reboots When Large Number of Duplicate Connection Objects Exist

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This article was previously published under Q284003

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SYMPTOMS

One or more domain controllers in a Windows 2000 domain or forest may reboot in a cyclic manner. When this occurs, you may receive the following error message:

The system process LSASS.EXE terminated unexpectedly with status code -1073741571. The system will now shut down and restart.

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When the creation of Active Directory replication connection objects by the Knowledge Consistency Checker (KCC) reaches enough duplicates, a stack overflow of KCC causes LSASS (a Microsoft Windows NT process) to halt and causes the domain controller to reboot. This happens approximately every 15 minutes until either the KCC automatic generation of connection objects is halted or the duplicates that are causing the stack overflow are deleted on the domain controllers that are rebooting.

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RESOLUTION

To resolve this problem, obtain the latest service pack for Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

260910 (http://support.microsoft.com/kb/260910/EN-US/ ) How to Obtain the Latest Windows 2000 Service Pack

The English version of this fix should have the following file attributes or later:

   Date        Time        Version        Size     File name
   ----------------------------------------------------------
   4/10/2001   06:11p   5.0.2195.3486   79,120   Ntdskcc.dll

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STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Windows 2000 Service Pack 3.

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MORE INFORMATION

For additional information about how to obtain a hotfix for Windows 2000 Datacenter Server, click the article number below to view the article in the Microsoft Knowledge Base:

265173 (http://support.microsoft.com/kb/265173/EN-US/ ) The Datacenter Program and Windows 2000 Datacenter Server Product

For additional information about how to install multiple hotfixes with only one reboot, click the article number below to view the article in the Microsoft Knowledge Base:

296861 (http://support.microsoft.com/kb/296861/EN-US/ ) Use QChain.exe to Install Multiple Hotfixes with One Reboot

For additional information about how to install Windows 2000 and Windows 2000 hotfixes at the same time, click the article number below to view the article in the Microsoft Knowledge Base:

249149 (http://support.microsoft.com/kb/249149/EN-US/ ) Installing Microsoft Windows 2000 and Windows 2000 Hotfixes

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