Disk Management Snap-in Displays Red X for Volumes Spanning Multiple Physical Disks

View products that this article applies to.

This article was previously published under Q295577

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SYMPTOMS

Volumes that span multiple physical disks may incorrectly be marked as being in error when you view them in the Disk Management snap-in. However, those volumes contain no errors and you can access data on them successfully. This problem occurs randomly, and the problem may not reoccur if you quit the snap-in and then start it again.

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RESOLUTION

To resolve this problem, obtain the latest service pack for Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

260910 (http://support.microsoft.com/kb/260910/EN-US/ ) How to Obtain the Latest Windows 2000 Service Pack

The English version of this fix should have the following file attributes or later:

   Date        Time      Version          Size     File name
   ---------------------------------------------------------------
   4/25/2001  06:20p   2195.3550.297.3   369,008   Dmboot.sys
   4/25/2001  06:42p   2195.3550.297.3   316,176   Dmconfig.dll

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STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Windows 2000 Service Pack 3.

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MORE INFORMATION

For additional information about how to obtain a hotfix for Windows 2000 Datacenter Server, click the article number below to view the article in the Microsoft Knowledge Base:

265173 (http://support.microsoft.com/kb/265173/EN-US/ ) The Datacenter Program and Windows 2000 Datacenter Server Product

For additional information about how to install multiple hotfixes with only one reboot, click the article number below to view the article in the Microsoft Knowledge Base:

296861 (http://support.microsoft.com/kb/296861/EN-US/ ) Use QChain.exe to Install Multiple Hotfixes with One Reboot

For additional information about how to install Windows 2000 and Windows 2000 hotfixes at the same time, click the article number below to view the article in the Microsoft Knowledge Base:

249149 (http://support.microsoft.com/kb/249149/EN-US/ ) Installing Microsoft Windows 2000 and Windows 2000 Hotfixes

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