Article ID: 296895 - View products that this article applies to.
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After you install drivers for Creative Labs Sound Blaster Live!Ware, a prompt asks you to reboot the computer. You may then receive the following error message:
The error message may cite Emu10k1f.sys.
STOP: 0x0000001E KMODE_EXCEPTION_NOT_HANDLED error
This behavior can occur if the drivers that you installed are outdated or if they are the drivers for Live!Ware 3.0 for Microsoft Windows NT.
To resolve this behavior, follow the instructions in the Sound Blaster technical article that deals with this behavior. Visit the Sound Blaster support site at
http://www.soundblaster.comand search the Sound Blaster database by using the following keywords:
EMU10K1F.SYS "windows 2000" blue-screen
To work around this behavior, download and install newer drivers:
The Ctmm32.dll file is installed by Creative Labs. It is not a Microsoft file.
The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.
For more information about hardware and software vendor contact information, visit the following Microsoft Web site: