OL2000: HTML Stationery Does Not Support Frames

If you design stationery that includes frames, any message that you send using this stationery appears with empty frames. If you attach the Hypertext Markup Language (HTML) code to the message with the frames page, it is correctly interpreted, but this method requires an attachment for each separate frame.

This behavior occurs because of a limitation in Microsoft Outlook and how it supports the implementation of the HTML e-mail format.

To work around this behavior, design your stationery by using tables instead of frames. For example, you can create a Microsoft Word document that is formatted with tables, save the document as an HTML file, andthen use this HTML file as stationery.

For additional information, click the article number below to view the article in the Microsoft Knowledge Base: