The Sysprep.exe Tool May Reduce the Maximum Registry Size

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This article was previously published under Q299688

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SYMPTOMS

If you use the Sysprep.exe tool version 1.1 to deploy Windows 2000, the maximum registry size limit may be reduced by 10 megabytes (MB) after the mini-Setup wizard finishes. To view this value, click Start, point to Settings, click Control Panel, double-click System, click the Advanced tab, click Performance Options, click Virtual Memory, and then click Change.

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RESOLUTION

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support (http://support.microsoft.com/contactus/?ws=support)

Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language. The English version of this fix should have the following file attributes or later:

Date         Time   Version        Size    File name
------------------------------------------------------
22-Jun-2000  18:34  5.0.2195.2096  64,272  Sysprep.exe

Note that this hotfix updates Sysprep.exe only if the Sysprep.exe file is located in the Winnt\System32 folder. The hotfix replaces the version of the Sysprep.exe file that is located in the System32 folder with the updated version that is contained in the hotfix package. The hotfix does not update any other instances of the Sysprep.exe file on the computer. If there are any other instances of Sysprep.exe on the computer, you can update them manually by copying the updated version of Sysprep.exe from the hotfix package.

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STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

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MORE INFORMATION

To prevent this problem from occurring, use the latest version of Sysprep.exe, or apply Windows 2000 Service Pack 2 (SP2). For additional information about obtaining the latest Windows 2000 service pack, click the article number below to view the article in the Microsoft Knowledge Base:

260910 (http://support.microsoft.com/kb/260910/EN-US/ ) How to Obtain the Latest Windows 2000 Service Pack

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