WD2000: Cannot Insert Addresses from Works Suite Address Book into Word Envelopes and Labels

When you click the Insert Address button in the Envelopes and Labels dialog box to insert an address from the Microsoft Works Suite address book to an envelope or label in Microsoft Word, you receive the following error message:

This behavior occurs because the Works Suite address book is not compatible with Word. Works uses the Windows Address Book, and this contact list (address book) does not integrate with Word. This behavior is by design. As a result, you cannot insert addresses from the Works Suite address book into Word envelopes and labels.

To work around this behavior, use the Microsoft Works Word Processor in the Works Suite to create an envelope or label, and then insert an address from the Works Suite Address Book. To do this, follow these steps.

NOTE: Because there are several versions of Windows, the following steps may be different on your computer. If they are, please consult your product documentation to complete these steps.

Create Envelopes in Microsoft Works Word Processor

1. On the Start menu, point to Search, and then click For Files or Folders.
2. In the Search for files or folders named box, type WksWP.exe, and then click Search Now.
3. In the Search Results dialog box, right-click the WksWP.exe file, point to Send To, and then click Desktop (create shortcut).
4. Close the Search Results dialog box.
5. Double-click the WksWP.exe file on your desktop to start the Works Word Processor.
6. On the Tools menu, click Envelopes.
7. In the Envelopes dialog box, click Single envelope, and then click OK.
8. In the Envelope Settings dialog box, click the envelope size that you want, and then click New Document.
9. On the Insert menu, click Address.
10. In the Insert Address dialog box, click the contact that you want, and then click OK.

Create Labels in Microsoft Works Word Processor

1. On the Start menu, point to Search, and then click For Files or Folders.
2. In the Search for files or folders named box, type WksWP.exe, and then click Search Now.
3. In the Search Results dialog box, right-click the WksWP.exe file, point to Send To, and then click Desktop (create shortcut).
4. Close the Search Results dialog box.
5. Double-click the WksWP.exe file on your desktop to start the Works Word Processor.
6. On the Tools menu, click Labels.
7. In the Labels dialog box, click the type of labels that you want to create, and then click OK.
8. In the Label Settings dialog box, specify the label information, and then click New Document.
9. On the Insert menu, click Address.
10. In the Insert Address dialog box, click the contact(s) that you want, and then click OK.

You can perform a mail-merge by using the Works Suite address book and Word. This, however, does not allow you to insert a single address from the Works address book into an envelope in Word. For additional information about using the Works Suite address book and Word to create a mail-merge document, click the article number below to view the article in the Microsoft Knowledge Base: For additional information about the error message described in the 'Symptoms' section of this article, click the article number below to view the article in the Microsoft Knowledge Base: For additional information about using address books with Word, click the article numbers below to view the articles in the Microsoft Knowledge Base: