OL2000: Duplicates of Outlook Today and the Folder List Appear in Outlook

When you view Outlook Today and the folder list, you may see duplicates of both Outlook Today and the folder list. The duplicate folder list looks exactly like the current folder list, and changing one of the folder lists produces the same change in the other folder list.

This behavior can occur if the mail profile for Outlook is corrupted.

To resolve this behavior in Outlook 2000 Internet Only mode, run the a/cleanprofile command:

1. Quit Outlook.
2. Click Start, and then click Run.
3. In the Open box, type the following (with the quotation marks), and then click OK:"c:\program files\microsoft office\office\outlook.exe" a/cleanprofile

To resolve this behavior in Outlook 2000 Corporate or Workgroup mode, build a new profile:

1. Click Start, point to Settings, and then click Control Panel.
2. Double-click either the Mail or the Mail and Fax icon.
3. Click Show Profiles.
4. In the Mail and Fax dialog box, click Add.
5. Follow the instructions in the Inbox Setup Wizard.