Article ID: 309501 - Last Review: January 31, 2007 - Revision: 5.1

Works Suite: Error Message After Synchronization with Pocket PC Device: Wkscal.exe Application Error

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This article was previously published under Q309501
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SYMPTOMS

After you synchronize Microsoft Works Calendar with a Pocket PC device, and then try to quit Works Calendar, the program may stop responding (hang), or you may receive the following error message:
wkscal.exe Application Error
The instruction at "0x77f5218e" referenced memory at "0x071877228". The memory could not be "written".

Click on OK to terminate the program.
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CAUSE

This behavior can occur if both of the following conditions are true:
  • You remove the Pocket PC device from the cradle before you quit Works Calendar.
  • You are using ActiveSync version 3.1.
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RESOLUTION

To resolve this issue, update ActiveSync to version 3.5 or later. To download this update, visit the following Microsoft Web site:
http://www.microsoft.com/windowsmobile/activesync/default.mspx (http://www.microsoft.com/windowsmobile/activesync/default.mspx)
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APPLIES TO
  • Microsoft Works Suite 2005
  • Microsoft Works Suite 2004
  • Microsoft Works Suite 2003
  • Microsoft Works Suite 2002, when used with:
    • the operating system: Microsoft Windows XP
  • Microsoft Works 7.0
  • Microsoft Works Suite 2006
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Keywords: 
kberrmsg kbprb KB309501
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