Long Delay with No Prompt Between the Time When You Click Finish and When the Desktop Loads

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This article was previously published under Q311345

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SYMPTOMS

When you click Finish after you run the Windows XP Setup Wizard, there is a significant time delay before the desktop loads, with no apparent indication that events are proceeding as intended. Specifically, after you click Finish, the screen changes to a black screen with a mouse pointer, and may remain that way for a minute or longer.

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RESOLUTION

To resolve this problem, obtain the latest service pack for Windows XP. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

322389 (http://support.microsoft.com/kb/322389/EN-US/ ) How to Obtain the Latest Windows XP Service Pack

The English version of this fix should have the following file attributes or later:

   Date         Time   Version      Size     File name
   ------------------------------------------------------
   02-Nov-2001  19:40  5.1.2600.18  532,992  Msobmain.dll

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STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Windows XP Service Pack 1.

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