This step-by-step article describes how to set up a separate mailbox or designate a postmaster for your organization so that a user who has difficulties can contact an actual person. The default postmaster is the Exchange Administrator account.
Set Up the Postmaster Account
- Click Start, point to Programs, point to Microsoft Exchange, and then click Active Directory Users and Computers.
- Expand the domain, and then click the Users icon.
- In the Details pane, right-click the mail-enabled user account that is to be the postmaster's account, and then click Properties.
- In the Properties dialog box, on the E-mail Address tab, click New.
- In the New E-mail Address dialog box, click SMTP Address, and then click OK.
- In the Internet Address Properties dialog box, under E-mail address, type email@example.com, where domain.com is the organization's default domain name.
- Click OK, and then click OK again, to quit the user's account.
Article ID: 313832 - Last Review: October 25, 2007 - Revision: 2.4
- Microsoft Exchange 2000 Server Standard Edition
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- Microsoft Exchange Server 2003 Standard Edition