Many Zero-Byte Files Are Created by Novell Client on a Novell Print Server

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This article was previously published under Q326957

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SYMPTOMS

Client Services for NetWare creates zero-byte files in the Novell print queues even if the client computer does not print. The files are created each time you open or close the print queue or if you view the printer properties.

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CAUSE

This problem occurs because the client software checks for access by creating a new connection. A zero-byte file is created each time a new connection is created.

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RESOLUTION

To resolve this problem, obtain the latest service pack for Windows XP. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

322389 (http://support.microsoft.com/kb/322389/EN-US/ ) How to Obtain the Latest Windows XP Service Pack

The English version of this fix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

   Date         Time   Version      Size     File name
   -------------------------------------------------------
   26-Jul-2002  07:36  5.1.2600.50   57,344  Nwwks.dll

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STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Windows XP Service Pack 1 (SP1).

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