Select the product you need help with
- Internet Explorer
- Windows Phone
- More products
Changes to the size, view, icon or position of a folder are lost
Article ID: 813711 - View products that this article applies to.
The changes to the size, view, icon or position of a folder are lost on a computer that is running Windows XP, Windows Vista, or Windows 7.
For example, you may experience one or more of the following issues:
Note This issue may occur in Windows XP or in Windows Vista even if you select the Remember each folder's view settings check box under the Advanced settings menu on the View tab of Folder Options in Control Panel.
This issue occurs because the registry settings for folder options are incorrect.
Diagnose and fix the problem automatically
This troubleshooter fixes many problems.Learn moreRun now
Fix the problem manuallyImportant This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base:
322756To fix this problem, reset the registry settings for folders. To do this, follow the appropriate steps for your operating system:
(http://support.microsoft.com/kb/322756/ )How to back up and restore the registry in Windows
Windows Vista or Windows 7
How the MATS package works to fix this problem
Other issues that the MATS package fixes
(http://support.microsoft.com/kb/2394521/ )Can't empty the Recycle Bin in Windows XP or in Windows Vista
(http://support.microsoft.com/kb/949109/ )"The file or folder does not exist" error in Windows Vista
(http://support.microsoft.com/kb/934160/ )"Network or file permission" or "folder does not exist" error
(http://support.microsoft.com/kb/2394740/ )Can't select multiple items after upgrading from Windows XP to Windows Vista
(http://support.microsoft.com/kb/2396571/ )Icons change incorrectly in Windows
Article ID: 813711 - Last Review: June 28, 2012 - Revision: 16.0