Article ID: 827603 - View products that this article applies to.
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When you connect to a Microsoft Windows Small Business Server (SBS) 2003 domain as a remote user, the SBS 2003 server does not appear in the browse list in My Network Places. Instead, you can see only your own computer and the computers of other remote users.
This problem occurs because the NetBIOS over TCP/IP (NetBT) protocol is disabled for the Routing and Remote Access service on the SBS 2003 server. Therefore, the remote client cannot browse the network through My Network Places because network browsing requires the NetBT protocol.
To work around this problem, use one of the following methods.
Method 1: View shared itemsFollow these steps to view any shared items that are on the SBS 2003 server:
Method 2: Map a drive to a shared itemYou can also map a drive to a shared item that is on the SBS 2003 server. To do so, follow these steps:
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
When you use remote access to connect to the SBS 2003 domain, and then you type the nbtstat -c command at a command prompt, the command results show that SBS_Domain_Name <1E> is registered to the external IP address of the SBS server.
Note To access the command prompt, click Start, click Run, type cmd in the Open box, and then click OK.
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