Multiple MTA event IDs 2174, 2124, and 2143 are logged by Exchange 2003 Server

After you receive a non-delivery report (NDR) message from an external e-mail server, your Microsoft Exchange 2003 Server computer may log the following three message transfer agent (MTA) event messages repeatedly until the NDR message expires. The NDR message typically expires in 24 hours.

Event Type: Warning
Event Source: MSExchangeMTA
Event Category: Internal Processing
Event ID: 2174
Date: Date
Time: Time
User: N/A
Computer: Computer_name
Description: An MTA database server error was encountered while an attribute length. Called from MTA. Procedure: 0. Database error code: ODXOBJEC - I/O Error on object file. Object at fault: 0600005E. Attribute identifier: 29. Value number: ,. Referenced object: 00000000 (00000000 => N/A). Referenced object error 0. [DB Server XFER-IN 15 72] (14)


Event Type: Warning
Event Source: MSExchangeMTA
Event Category: Operating System
Event ID: 2124
Date: 14/08/2003
Time: 09:27:25
User: N/A
Computer: Computer_name
Description: An MTA database server error was encountered. The object data file caused an I/O error. Object ID: 0600005E. Operating system error: 131. File operation: READ. File offset: 0X81065000. Filename: . Referenced object: 00000000 (00000000 => N/A). Referenced object error 0. [DB Server XFER-IN 15 98] (14)


Event Type: Error
Event Source: MSExchangeMTA
Event Category: Internal Processing
Event ID: 2143
Date: 14/08/2003
Time: 09:27:25
User: N/A
Computer: Computer_name
Description: A fatal MTA database server error was encountered. Call Microsoft Technical Support. Unrecoverable error: ODXOBJEC - I/O Error on object file. About to terminate. Called from MTA. Procedure 0. Object ID: 0600005E. Attribute ID: 29. Attribute value number: -. Referenced object: 00000000 (00000000 => N/A). Referenced object error 0. [- DB Server XFER-IN 15 101] (16)

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site: Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language. The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section of this article.

For additional information, click the following article number to view the article in the Microsoft Knowledge Base: For additional information about this issue in Microsoft Exchange 2000, click the following article number to view the article in the Microsoft Knowledge Base: