A Windows XP-based computer sends many ARP broadcast requests when the ARP cache entry for the peer expires during a large file transfer

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Article ID: 840164 - View products that this article applies to.
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SYMPTOMS

A Microsoft Windows XP-based computer may send many Address Resolution Protocol (ARP) broadcast requests when the ARP cache entry for the peer expires during a large file transfer.

CAUSE

This problem typically occurs when the Windows XP-based computer has a firewall program installed that blocks ARP replies. For example, if you communicate or if you copy files between a Windows XP-based computer and a destination computer and you turn on the ARP blocking feature, the Windows XP-based computer submits an ARP request to the destination computer when the ARP cache expires on the Windows XP-based computer. In this scenario, the ARP reply from the destination computer is blocked by the firewall. Therefore, Windows XP begins to broadcast many ARP requests.

RESOLUTION

Service pack information

To resolve this problem, obtain the latest service pack for Microsoft Windows XP. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
322389 How to obtain the latest Windows XP service pack

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

File information

The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
Windows XP 32-bit version
   Date         Time   Version            Size    File name
   --------------------------------------------------------
   25-May-2004  00:48  5.1.2600.1535     323,072  Tcpip.sys
Windows XP 64-bit version
   Date         Time   Version            Size    File name
   --------------------------------------------------------
   25-May-2004  00:52  5.1.2600.1535   1,106,688  Tcpip.sys

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section. This problem was first corrected in Microsoft Windows XP Service Pack 2.

MORE INFORMATION

This problem may also occur on Microsoft Windows 2000-based computers and on Microsoft Windows Server 2003-based computers.

REFERENCES

For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates

Properties

Article ID: 840164 - Last Review: August 29, 2007 - Revision: 3.1
APPLIES TO
  • Microsoft Windows XP Professional
  • Microsoft Windows XP Home Edition
Keywords: 
kbautohotfix kbqfe kbhotfixserver kbwinxpsp2fix kbtshoot kbwinxppresp2fix kbfix kbbug KB840164

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