Description of the Outlook 2003 post-Service Pack 1 hotfix package: September 17, 2004

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SUMMARY

Microsoft has released the Outlook 2003 post-Service Pack 1 hotfix package for Microsoft Office Outlook 2003. This article describes the following items about the hotfix package:

Issues that the hotfix package fixes
Prerequisites for installing the hotfix package
Whether you must restart your computer after you install the hotfix package
Whether the hotfix package is replaced by any other hotfix package
Whether you must make any registry changes to use one or more of the hotfixes in the package
The files that the hotfix package contains

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INTRODUCTION

This article describes the Microsoft Office Outlook 2003 issue that is fixed in the Outlook 2003 post-Service Pack 1 hotfix package that is dated September 17, 2004.

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Issues that the hotfix package fixes

This hotfix package fixes the following issue that was not previously documented in a Microsoft Knowledge Base article:

When you open an e-mail message or a task that contains an embedded table that has an attachment in Microsoft Office Outlook 2003, the attachment may not be available, or the attachment may be lost. This problem occurs if the following conditions are true:
- The e-mail message or the task was created in Microsoft Outlook 2000.
- The e-mail message or the task has been saved in Outlook 2003.

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A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support (http://support.microsoft.com/contactus/?ws=support)

Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

The following list contains the prerequisites for the hotfix package:

The optimized version of this hotfix is a post-Office 2003 Service Pack 1 (SP1) hotfix. To install the hotfix, you must have Office 2003 SP1 installed.

For additional information about Office 2003 SP1, click the following article number to view the article in the Microsoft Knowledge Base:
842532 (http://support.microsoft.com/kb/842532/ ) Description of Office 2003 Service Pack 1
The full-file version of this hotfix is also the administrative version of this hotfix. You can install this version of the hotfix on a computer that is running Office 2003 with Office 2003 SP1 installed or on a computer that is running Office 2003 without Office 2003 SP1 installed. However, we have tested this hotfix more extensively on a computer that is running Office 2003 with Office 2003 SP1 installed than we have on a computer that is running Office 2003 without Office 2003 SP1 installed. If you install this hotfix on a computer that is running Office 2003 without Office 2003 SP1 installed, some file conflicts might occur. We support this configuration, but we do not recommend this configuration.

Restart information

You do not have to restart your computer after you apply this hotfix.

Hotfix replacement information

This hotfix is not replaced by any later hotfix.

Registry information

You do not have to create or modify any registry keys to enable the hotfix that this package contains.

Hotfix file information

This hotfix contains only those files that are required to correct the issue that this article lists. This hotfix may not contain of all the files that you must have to fully update a product to the latest build.

The global version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

Download information

   Date         Time   Version        Size       File name
   -------------------------------------------------------------------------
   17-Sep-2004  19:27  5.0.2919.6304  1,397,280  Office2003-kb867824-glb.exe

Microsoft Windows Installer .msp file information

   Date         Time   Size       File name
   ------------------------------------------------------------------------
   17-Sep-2004  19:00  9,321,472  Riched20ff.msp (full-file/administrative)
   17-Sep-2004  00:49  4,664,832  Riched20op.msp (optimized)

After the hotfix is installed, the global version of this hotfix has the file attributes (or later file attributes) that are listed in the following table:

   Date         Time   Version       Size     File name
   -------------------------------------------------------
   18-Aug-2004  06:51  5.50.99.2010  965,400  Riched20.dll

Additional notes:

For additional information about how to install this hotfix, see the Readme.txt file that is included in the hotfix package.
For additional information about the differences between the two .msp files, see the "Strategies for updating Office 2003 installations" topic. To see this topic, visit the following Microsoft Web site:
http://www.microsoft.com/office/ork/updates/patch_o2k3.htm (http://www.microsoft.com/office/ork/updates/patch_o2k3.htm)

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REFERENCES

For additional information about the terminology that Microsoft uses when it corrects software after it is released, click the following article number to view the article in the Microsoft Knowledge Base:

824684 (http://support.microsoft.com/kb/824684/ ) Description of the standard terminology that is used to describe Microsoft software updates

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