Virtual Server 2005 virtual machines cannot contact the Automated Deployment Services controller during the Pre-Boot Execution Environment startup process

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Article ID: 875533 - View products that this article applies to.
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SYMPTOMS

When you use Automated Deployment Services (ADS) in a Microsoft Virtual Server virtual machine during a Pre-Boot Execution Environment (PXE) startup process, you may experience the following behavior:
  • Client computers cannot contact the Microsoft Windows Server 2003 ADS controller.
  • Client computers do not receive a PXE response from the ADS controller.

CAUSE

This problem may occur when the DHCP client (Bmdhcp.exe) that is included in the ADS Deployment agent queries the PXE network adaptor GUID, and the GUID information is not yet available for the PXE network adaptor. In this case, the DHCP client stops and does not connect to the ADS controller.

RESOLUTION

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

No prerequisites are required.

Restart requirement

You must restart your computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
   Date         Time   Version            Size    File name
   --------------------------------------------------------------
   05-Aug-2004  20:10  5.2.3571.1004      30,208  Bmdhcp.exe       

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates

Properties

Article ID: 875533 - Last Review: November 15, 2007 - Revision: 3.8
APPLIES TO
  • Microsoft Virtual Server 2005 Standard Edition, when used with:
    • Microsoft Windows Server 2003, Enterprise x64 Edition
    • Microsoft Windows Server 2003, Enterprise Edition (32-bit x86)
    • Microsoft Windows Server 2003, Standard Edition (32-bit x86)
    • Microsoft Windows Server 2003, Web Edition
Keywords: 
kbautohotfix kbqfe kbhotfixserver kbvirtualsrv05presp1fix kbbug kbfix KB875533

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