You may experience inconsistent search results after you configure MAPI restrictions on public folder content in Exchange 2000 Server

Hotfix Download Available
View and request hotfix downloads

View products that this article applies to.

SYMPTOMS

In Microsoft Exchange 2000 Server, if you configure a custom MAPI program to create restrictions on public folder content, you may experience inconsistent results when you perform a search in that public folder.

For example, consider the following scenario: You configure a custom MAPI program to configure the following restriction on the content of a public folder:

resAND
            resBitmask
                        field: PR_MESSAGE_FLAGS
                        mask: MSGFLAGS_READ
                        Op: BMR_EQZ
            resContent
                        field: CustomNamedProperty
                        value: "false"
                        ignoreCase: true

In this scenario, the results of this restriction are valid if a Slow Search is used to search the public folder content. However, if a search that uses the Query Processor (QP) algorithm is used, the results of this restriction may miss some items.

Note The Query Processor algorithm is used if you sort the public folder content on the CustomNamedProperty in Outlook.

Back to the top

CAUSE

This problem occurs because Exchange 2000 does not use the per-user read information correctly in the scenario where a Query Processor search is performed.

Back to the top

RESOLUTION

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support (http://support.microsoft.com/contactus/?ws=support)

Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

Because of file dependencies, this update requires Microsoft Exchange 2000 Server Service Pack 3 (SP3). For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

301378 (http://support.microsoft.com/kb/301378/ ) How to obtain the latest Exchange 2000 Server service pack

Restart requirement

You do not have to restart your computer after you apply this hotfix. However, many Exchange-related services may be automatically stopped and then restarted when you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

   Date         Time   Version            Size    File name
   ---------------------------------------------------------
   26-Oct-2004  20:24  6.0.6617.18     2,310,144  Mdbmsg.dll
   26-Oct-2004  21:20  6.0.6617.18     4,685,824  Store.exe

Back to the top