"HTTP 500 - Internal Server Error" error message when you try to open the Companyweb Web site after you perform a disaster recovery in Windows Small Business Server 2003

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Article ID: 886618 - View products that this article applies to.
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SYMPTOMS

When you try to open the Microsoft Windows SharePoint Services 2.0 Companyweb Web site (http://companyweb) after you have performed a disaster recovery of the Companyweb Web site, you may receive the following error message:
HTTP 500
Internal Server Error

CAUSE

This problem may occur if the following conditions are true:
  • The Windows SharePoint Services 2.0 database files have been used on an installation of Windows SharePoint Services that has been upgraded to Service Pack 1 (SP1).
  • The current installation of Windows SharePoint Services 2.0 is not running Windows SharePoint Services 2.0 SP1.

RESOLUTION

To resolve this problem, you can upgrade the current installation of Windows SharePoint Services 2.0 to Windows SharePoint Services 2.0 SP1. To do this, visit the following Microsoft Web site:
http://www.microsoft.com/downloads/details.aspx?FamilyId=875DA47E-89D5-4621-A319-A1F5BFEDF497&displaylang=en

REFERENCES

For more information about how to perform a disaster recovery and re-install SharePoint Services, click the following article numbers to view the articles in the Microsoft Knowledge Base:
827701 How to perform a disaster recovery operation of Windows SharePoint Services 2.0 Companyweb and Windows SharePoint Services 2.0 Databases
832880 You cannot successfully install the intranet component or connect to http://companyweb in Windows Small Business Server 2003
829114 How to remove and how to install the Windows Small Business Server 2003 Windows SharePoint Services 2.0 Companyweb Web site
To download the Windows SharePoint Services Administrator's 2.0 Guide, visit the following Microsoft Web site:
http://www.microsoft.com/downloads/details.aspx?familyid=a637eff6-8224-4b19-a6a4-3e33fa13d230&displaylang=en

Properties

Article ID: 886618 - Last Review: December 3, 2007 - Revision: 2.4
APPLIES TO
  • Microsoft Windows Small Business Server 2003 Standard Edition
  • Microsoft Windows Small Business Server 2003 Premium Edition
  • Microsoft Windows SharePoint Services 2.0
Keywords: 
kbtshoot kbprb KB886618

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