In a Microsoft Exchange Server 2003 organization or in a Microsoft Exchange 2000 Server organization, you receive an e-mail message that has an attached e-mail message in Microsoft Outlook. When you view the attached message, the message is blank.
This problem occurs when all the following conditions are true:
- An event sink is registered on the Exchange store in the Exchange Server organization. Additionally, the event sink is active.
Note An event sink may be registered by third-party antivirus software services. - Outlook is configured as a MAPI client.
- A rule that automatically forwards the received message is configured in Outlook.
- The content type of the attached message is "message/rfc822."
Similarly, the recipient of the automatically forwarded message receives a blank attachment.
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
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