Certain Exchange Server 2003 users do not receive confirmation messages after they book a meeting resource in a Lotus Domino resource database

After you configure the Microsoft Exchange Server 2003 Connector for Lotus Notes to connect to a Lotus Domino R5/R6 messaging system, you experience the following symptoms.

When users whose mailboxes are located on a particular Exchange server create meeting requests for a resource that is located in a Lotus Domino resource reservation database, those users receive confirmation messages as expected. However, users who have their mailboxes located on a different Exchange server do not receive confirmation messages when they submit requests for the same resource.

Therefore, certain Exchange Server users cannot confirm whether the booking request for the Lotus Domino resource was accepted or whether it was rejected.

You experience this problem with users who have their mailboxes located on an Exchange server that is not running the Exchange 2003 Connector for Lotus Notes.

This problem occurs because of a problem in the Exchange 2003 Connector for Lotus Notes.

To resolve this problem, install the latest version of the Microsoft Exchange Server 2003 Connector for Lotus Notes. To obtain the Microsoft Exchange Server 2003 Connector for Lotus Notes, visit the following Microsoft Web site:

Prerequisites

You must have the following items installed before you install this version of the Microsoft Exchange Server 2003 Connector for Lotus Notes:

• Microsoft Exchange Server 2003 Service Pack 2 (SP2) For more information, click the following article number to view the article in the Microsoft Knowledge Base:
  836993  (http://support.microsoft.com/kb/836993/ ) How to obtain the latest service packs for Exchange Server 2003
• Lotus Notes Client 6.x

Restart requirement

You do not have to restart the computer after you install this version of the Microsoft Exchange Server 2003 Connector for Lotus Notes. However, all the following services must be restarted when you install the latest version of Microsoft Exchange Server 2003 Connector for Lotus Notes:

• The Microsoft Exchange Connectivity Controller service.
• The Microsoft Exchange Connector for Lotus Notes service.
• All the services that depend on the Microsoft Exchange Connector for Lotus Notes service.

File information

This version of the Microsoft Exchange Server 2003 Connector for Lotus Notes has the file attributes that are listed in the following table.Note This file information is based on the current release of the Lotus Notes Connector version 2.8. The Lotus Notes Connector version 2.2 also includes the fix that is mentioned in this article.

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

For more information about the standard terminology that is used to describe Microsoft software updates, click the following article number to view the article in the Microsoft Knowledge Base: For more information about the naming schema for Exchange Server software updates, click the following article number to view the article in the Microsoft Knowledge Base: The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.