The Task Launcher is blank when you use Works

When you use Microsoft Works, the Task Launcher is blank. You cannot see templates or categories.

This issue occurs because of a problem with the MSXML installation.

To resolve this issue, follow these steps:

1. Click Start, click Run, type regsvr32.exe msxml3.dll, and then click OK.
2. When you receive a message that states that the registration has succeeded, click OK.
3. If this does not resolve the issue, download the MSXML parser. To do this, visit the following Microsoft Web site:
   http://www.microsoft.com/downloads (http://www.microsoft.com/downloads)

Repeat steps 1 and 2 for the following files:

• Msxml1.dll
• Msxml2.dll
• Msxml3.dll
• Msxml4.dll

Note You must restart the computer before you test Works again.