Error message when you try to install Windows Server Update Services: "A program ran as part of the setup did not finish"

Article translations Article translations
Article ID: 920149 - View products that this article applies to.
Expand all | Collapse all

SYMPTOMS

When you try to install Microsoft Windows Server Update Services (WSUS), the installation is unsuccessful. Additionally, you receive the following error message:
A program ran as part of the setup did not finish
Note This error message contains a grammatical error. The message should state, "A program that ran as part of the setup did not finish."

CAUSE

This problem occurs when the following conditions are true:
  • A previous attempt to install WSUS was unsuccessful.
  • The metabase backup file from this installation attempt remains on the hard disk.
.

RESOLUTION

To resolve this problem, search the hard disk for any files that have the following name:
SUS20Metabasebackup.*
Rename these files, and then run WSUS Setup again.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

Properties

Article ID: 920149 - Last Review: June 21, 2007 - Revision: 1.4
APPLIES TO
  • Microsoft Software Update Services 1.0
Keywords: 
kbtshoot kberrmsg kbprb kbexpertiseinter KB920149

Give Feedback

 

Contact us for more help

Contact us for more help
Connect with Answer Desk for expert help.
Get more support from smallbusiness.support.microsoft.com