When you try to send a message in Microsoft Office Outlook 2003, the message remains unsent in the Outbox folder.
To resolve this problem, follow these steps:
- Start Outlook.
- On the Tools menu, click Options.
- On the Other tab, click Advanced Options.
- In the Advanced Options dialog box, click COM Add-Ins.
- In the COM Add-Ins dialog box, click ICQ Express, and then click Remove.
- Click OK three times, and then restart Outlook.
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
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