Article ID: 930562 - View products that this article applies to.
When you try to import an .osd file into the SoftGrid Management Console, you receive the following error message:
Unable to import OSD file. The file specified is not a valid SoftGrid OSD file. Please ensure the file conforms to the SoftGrid OSD file schema and contains well formed XML. Error code: 0000C81D
This problem may occur because the program name that is specified in the .osd file has more than 64 characters.
Note The program name is specified by the NAME attribute of the SOFTPKG element.
To resolve this problem, use any text editor, such as Notepad, to modify the NAME attribute so that it has no more than 64 characters.
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.