Error message when you try to start an application in Microsoft SoftGrid Client or you try to add a new application in the SoftGrid Client MMC snap-in: "Error code: xxxxxx-xxxxxx44-00000007"

Article ID: 930634 - View products that this article applies to.
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SYMPTOMS

When you try to start an application in Microsoft SoftGrid Client or you try to add a new application in the SoftGrid Client Management Microsoft Management Console (MMC) snap-in, you receive the following error message:
The SoftGrid Client could not launch Application.
The application file will not work on the current operating system. Please report the following error code to your System Administrator.
Error code: xxxxxx-xxxxxx44-00000007

The SoftGrid Client could not create a new application from 'Path\FileName.osd'.
The application file will not work on the current operating system. Please report the following error code to your System Administrator.
Error code: xxxxxx-xxxxxx44-00000007
When this problem occurs, an entry that resembles the following is logged in the SoftGrid Client log file (Sftlog.txt):
The SoftGrid Client could not parse the OSD file 'Path/FileName.osd' Reason: No valid implementation for this machine (rc xxxxxx04-00000007)
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CAUSE

This problem occurs because the .osd file is not configured to run on the operating system.

To enable an .osd file to run on a specific operating system, you must specify that operating system within the .osd file. To do this, set the VALUE attribute of the <OS> element. For example, the VALUE attribute must equal "WinXP" if you want to run the .osd file from Microsoft Windows XP Professional. The following table lists the operating systems and corresponding values of the VALUE attribute.
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Operating systemVALUE attribute
Microsoft Windows NTWinNT
Microsoft Windows 2000 ServerWin2K
Windows XP ProfessionalWinXP
Windows 2000 ServerWin2KSvr
Windows 2000 Terminal ServerWin2KTS
Microsoft Windows Server 2003 Win2003Svr
Windows Server 2003 Terminal ServerWin2003TS
Windows VistaWinVista
Windows 2003 Terminal Server x64Win2003TS64
Windows 2008 R2 Terminal Server x64 Win2008R2TS64
Windows 2008 Terminal ServerWin2008TS
Windows 2008 Terminal Server x64Win2008TS64
Windows 7 Win7
Windows 7 x64 Win764
Windows Vista x64 WinVista64
Windows XP x64 WinXP64
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RESOLUTION

To resolve this problem, follow these steps:
  1. Edit the .osd file by using a text editor. For example, edit the file by using Notepad.
  2. Locate the <OS> element or elements within the <IMPLEMENTATION> element.
  3. Verify the VALUE attribute for each <OS> element.
  4. On a new line, type a new operating system value, depending on the operating system that you want to enable. For example, type<OS VALUE="Value"/>.
  5. After you make changes, save the .osd file.
For example, the .osd file may contain the following lines of code.
<SOFTPKG>
  <IMPLEMENTATION>
    <OS VALUE="WinNT"/>
    <OS VALUE="Win2K"/>
    <OS VALUE="WinXP"/>
    <OS VALUE="Win2KSvr"/>
    <OS VALUE="Win2KTS"/>
    <OS VALUE="Win2003Svr"/>
    <OS VALUE="Win2003TS"/>
    <OS VALUE="WinVista"/>
  </IMPLEMENTATION>
</SOFTPKG>
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Properties

Article ID: 930634 - Last Review: March 13, 2007 - Revision: 2.1
APPLIES TO
  • Microsoft Application Virtualization for Terminal Services
  • Microsoft Application Virtualization for Windows Desktops
Keywords: 
kbexpertiseinter kbtshoot KB930634
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