Error message when you try to unload an application from SoftGrid Client Management: "Error code: "xxxxxx-xxxxxx0A-0000E020"

Article ID: 930726 - View products that this article applies to.
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SUMMARY

When you try to unload an application from SoftGrid Client Management, you receive the following error message:
The SoftGrid Client could not unload application name.
An unexpected error occurred. Please report the following error code to your System Administrator.
Error code: xxxxxx-xxxxxx0A-0000E020
Also, an entry that resembles the following is logged in the SoftGrid client log file (Sftlog.txt):
The SoftGrid client cannot unload package {GUID}(FS status xxxxxx0A-0000E020).
Couldn't unload SFT data, rc xxxxxx0A-0000E020
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MORE INFORMATION

This behavior occurs if the application is being used.
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WORKAROUND

To work around this behavior, exit all instances of the application.

Note If the SoftGrid client is a terminal server, all users must exit the application.
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Properties

Article ID: 930726 - Last Review: May 14, 2007 - Revision: 2.0
APPLIES TO
  • Microsoft SoftGrid for Terminal Services
  • Microsoft SoftGrid for Windows Desktops
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