Error message when you try to start an application in Microsoft SoftGrid: "Error code: xxxxxx-xxxxxx44-00000B0A"

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Article ID: 930747 - View products that this article applies to.
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SYMPTOMS

When you try to start an application in Microsoft SoftGrid, you receive the following error message:
The SoftGrid Client could not launch application_name.
A script or other auxiliary process did not complete in time. Please report the following error code to your System Administrator.
Error code: xxxxxx-xxxxxx44-00000B0A
When this issue occurs, an entry that resembles the following is logged in the SoftGrid Client log file (Sftlog.txt):
The SoftGrid client could not complete an RTSP GET_PARAMETER request for session 0x00000000 (rc xxxxxx0A-00000104).
Additionally, an entry that resembles the following is logged in the SoftGrid Virtual Application Server log file (Sft-server.log):
No information is logged to sft-server.log for this error code.

CAUSE

This issue occurs if the SCRIPT element in the .osd file did not finish before the time-out value was reached.

MORE INFORMATION

For more information about how to modify the time-out value of the SCRIPT element in the .osd file, click the following article number to view the article in the Microsoft Knowledge Base:
931250 How to modify the .OSD file SCRIPT timeout

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Article ID: 930747 - Last Review: April 17, 2007 - Revision: 2.1
APPLIES TO
  • Microsoft SoftGrid for Terminal Services
  • Microsoft SoftGrid for Windows Desktops
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