Article ID: 930747 - View products that this article applies to.
When you try to start an application in Microsoft SoftGrid, you receive the following error message:
When this issue occurs, an entry that resembles the following is logged in the SoftGrid Client log file (Sftlog.txt):
The SoftGrid Client could not launch application_name.
A script or other auxiliary process did not complete in time. Please report the following error code to your System Administrator.
Error code: xxxxxx-xxxxxx44-00000B0A
Additionally, an entry that resembles the following is logged in the SoftGrid Virtual Application Server log file (Sft-server.log):
The SoftGrid client could not complete an RTSP GET_PARAMETER request for session 0x00000000 (rc xxxxxx0A-00000104).
No information is logged to sft-server.log for this error code.
This issue occurs if the SCRIPT element in the .osd file did not finish before the time-out value was reached.
For more information about how to modify the time-out value of the SCRIPT element in the .osd file, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/931250/ )How to modify the .OSD file SCRIPT timeout