Article ID: 930830 - View products that this article applies to.
Important This article contains information about how to modify the registry. Make sure that you back up the registry before you modify it. Make sure that you know how to restore the registry if a problem occurs. For more information about how to back up, restore, and modify the registry, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/256986/ )Description of the Microsoft Windows registry
When you try to start an application in Microsoft SoftGrid, you receive the following error message:
The SoftGrid Client could not be started.
An unexpected error occurred. Please report the following error code to your System Administrator.
Error code: xxxxxx-xxxxxx0E-00002007
Warning Serious problems might occur if you modify the registry incorrectly by using Registry Editor or by using another method. These problems might require that you reinstall the operating system. Microsoft cannot guarantee that these problems can be solved. Modify the registry at your own risk.
To resolve this problem, make sure that the path of the Sftdcc.exe file matches the path that is specified in the Windows registry. By default, the Sftdcc.exe file is located in one of the following folders:
To verify the location of the Sftdcc.exe file, follow these steps:
Contact us for more help
Connect with Answer Desk for expert help.