Article ID: 931102 - View products that this article applies to.
When you upgrade Microsoft SoftGrid Client, the operation fails. In addition, you receive one of the following error messages:
A later version of 'SoftGrid for Windows Desktops' is already installed on this machine. The setup cannot continue.
A later version of 'SoftGrid for Terminal Servers' is already installed on this machine. The setup cannot continue.
This problem occurs if you try to upgrade SoftGrid Client 3.2.x by using the .exe file or the .msi file. You must use the .msp file to upgrade SoftGrid Client 3.2.x. You can perform the upgrade by manually executing the file or by using command-line parameters.
For example, you can use the following command to upgrade SoftGrid Client 3.2.x:
msiexec.exe /p "softgrid-xx-HFxxxxxxxxxx.msp" REINSTALL=ALL REINSTALLMODE=omus /qnYou can upgrade SoftGrid Client 3.1.x by using the .exe file or the .msi file.
For more information about SoftGrid Client command-line parameters, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/930848/ )SoftGrid Client 3.x command-line installation parameters