Select the product you need help with
- Internet Explorer
- Windows Phone
- More products
How to print to an Adobe PDF writer printer from SoftGrid-enabled applications
Article ID: 931191 - View products that this article applies to.
This article describes how to print to an Adobe PDF writer printer from Microsoft SoftGrid-enabled applications.
Note The information in the article assumes that you are running SoftGrid Client version 18.104.22.1684 or a later version.
When you print to a locally installed Adobe PDF writer printer, the print spooler tries to access a registry value in the local registry that only exists within the virtual registry. To work around this behavior, you must create a registry value in the local registry to let the print spooler pass through to the virtual registry.
Create the passthrough registry value
Clear the print queueIf you still cannot print to a locally installed Adobe PDF writer printer after you add the registry value, follow these steps.
Reset the Settings.cp file