Article ID: 932453 - Last Review: February 27, 2007 - Revision: 1.1 You receive an error message when you try to install Terminal Services Client Access License by using automatic activation after you configure Terminal Services on a Windows Server 2003-based computerSYMPTOMSAfter you configure Terminal Services on a Microsoft Windows Server 2003-based computer, when you try to install Terminal Services Client Access License (TS CAL) by using automatic activation, you may receive the following error message: The Licensing wizard encountered an error while installing the license key pack.
Check your network connections, and then retry the operation. If the problem
persists, try using a different connection method. Message Number : 0x1391 CAUSETypically, this issue occurs when there is a problem with the server that processes your request at the Microsoft Clearinghouse. RESOLUTIONTo resolve this issue, activate TS CAL by using a Web browser or by using a telephone. For more information, click the following article number to view the article in the Microsoft Knowledge Base: 325869
(http://support.microsoft.com/kb/325869/
)
How to activate a License Server by using Terminal Server Licensing in Windows Server 2003
MORE INFORMATIONFor more information about the guidelines to deploy a terminal server, visit the following Microsoft Web site: http://www.microsoft.com/windowsserver2003/techinfo/overview/quickstart.mspx#EYE
(http://www.microsoft.com/windowsserver2003/techinfo/overview/quickstart.mspx#EYE)
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